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About Us

 

Thank you for taking the time to surf through our site. I know you will be pleased with the high-quality, name brand products we have selected.

My association with 4WD and off road vehicles goes back 45 years to 1970. Before I had my first drivers license, I had my first Jeep - a 1943 Ford-built WWII version. Believe me, it wasn't much. It barely ran, had no brakes and you could see the running gear through the rust holes in the floor. My experience with that tired old CJ started me down the (back)road that brings me here today. I am a 4WD enthusiast. Several of the sales associates on our staff are 4WD and Jeep owners as well. Blazers, Broncos, Trucks and Jeeps are all represented. We have a great job - we all spend our days talking to truck and 4x4 owners about their vehicles.

Please take advantage of our many customer service facilities: Toll-free phones for both orders and customer service; experienced staff members to advise you; and a large inventory to assure fast shipping. Your complete satisfaction is our goal. We appreciate your business and look forward to serving you.

How to Order
We accept Mastercard, Visa, American Express and Discover credit cards, as well as the Desert Rat Credit Card (phone-in orders only today using the Desert Rat card). Please use the on-line shopping cart. Money orders, cashiers check or personal checks are also welcome. Personal checks may take additional time to clear the bank. To order by phone, please call toll free 1-866-444-5337. You may FAX an order to us at 1-520-750-1918, 24 hours a day.


 
7 Retail Locations in Arizona & New Mexico
We have 7 fully stocked locations in Phoenix, Mesa, Tempe and Tucson, Arizona and a location in Albuquerque, NM. Check out any one of them the next time you need advise or service in the area.

Foreign orders please use the on-line shopping cart.

You may call 1-520-790-9550 for freight charges and details, or we will contact you about shipping arrangements on your order by email

Our E-mail Address is info@desertrat.com. Our postal mail address is: Desert Rat Off Road, 3705 S. Palo Verde Blvd., Tucson, AZ 85713-5401.

Business Hours
We are open 8:30am to 5:30pm Mountain Standard Time, Monday through Friday, and Saturday 9:00am to 4:00pm. You may order 24 hours a day on the web site. Please leave a message on our recorders if you call before or after our business hours.

Prices
All prices are subject to change. Every effort has been made to assure accuracy, however we cannot be responsible for typographical errors. You will be notified in advance of any price changes. Prices may vary in our retail stores.

Shipping
We ship orders the most economical way possible. Generally we use FedEx.


Price Protection
We believe that our prices are the best anywhere. If you see a product we sell advertised for less within 30 days of purchase, we will refund the price difference. Call us with the details or send a copy of the ad with a copy of your receipt. The product must be nationally advertised, the same brand, style, etc. and be readily available to qualify for this offer.

Returns and Warranties
We want you to be satisfied with your purchase. If you are not, return it to us. Any new and unused item may be returned within 30 days for a full refund. Mounted wheels may not be returned. The shipping charges must be pre-paid. We will refund your money or replace the item at your request. Shipping charges are not refundable. We honor manufacturers' warranties on products we sold originally.

Back Orders
Although we maintain tremendous inventory, occasionally we will be out of stock on an item. Except for shipments made directly from the factory, we do not charge your credit card until we ship the part. If we cannot ship the item within 30 days, you will be notified.

This Website
This site's entire contents are copyright January 1997 through 2015 by Desert Rat Off Road Centers. Duplication or reproduction of any part of this website is prohibited without prior written permission from Desert Rat Off Road Centers. Illustrations and specifications are subject to change. Jeep, CJ, and Wrangler are registered trademarks of the Chrysler Corporation. Desert Rat Off Road Centers Inc. is not affiliated with the Chrysler Corporation.

Please email comments about this site to info@desertrat.com. Thanks for your input.

 


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