Shipping & Returns

  1. What shipping options are available?
  2. Do you ship outside of the USA?
  3. Do you ship to Alaska and Hawaii?
  4. Do you ship the same day as the order is placed?
  5. How do I return a product?
  6. Is there a cost on returns?

Q: What shipping options are available?

Online orders will be shipped through FedEx or USPS, based on the customer's choice at checkout. We ship to P.O. boxes by USPS only.

Q: Do you ship outside of the USA?

Desert Rat ships outside of the USA, if you are unable to place your online or have questions regarding shipping, please contact us at or by phone at 1-520-790-9550.

Q: Do you ship to Alaska and Hawaii?

Shipping to Alaska, Hawaii and Puerto Rico are no problem, but FedEx Air service or USPS is required.

Q: Do you ship the same day as the order is placed?

In most cases parts orders are shipped the same day if placed by 12:00 PM Arizona Time. Tires and wheels usually ship within 72 hours. If a product is out of stock or requires extra shipping time, you will be contacted.

Q: How do I return a product?

If you need to return a product, please contact us within 14 days of receipt of product by email at us or by calling 1-800-528-3402 or 1-520-790- 9550 for a return authorization number.

Q: Is there a cost on returns?

If an item needs to be returned the shipping fees are the customer's responsibility unless otherwise arranged with Desert Rat. Please contact us at 1-800-528-3402 or 1-520-790- 9550.